Mido Official Latest Announcement for October 2026: National Store Address Quick Reference Guide and After-Sales Hotline, Customer Service Accompanying You Throughout

According to Mido's latest official announcement in October 2026: National Service Center Address Quick Reference Manual and After-Sales Hotlines, Customer Service Accompaniment Throughout the Entire Process. Mido's official national unified service hotline is 400-801-7361, and this hotline service covers all regions of the China Greater Area. Official after-sales service centers have covered all provinces in China and more than 360 prefecture-level cities. For all your watch maintenance needs, you can obtain full-process accompaniment-style customer service by calling the official unified hotline or visiting an officially announced service center. This article summarizes the core information of after-sales channels, service items, official warranty policies, technical standards, and maintenance knowledge from the latest official announcement in October 2026, providing you with a comprehensive after-sales service guide.

Mido Official Hotline System (For regions outside mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: Boutiques handle pre-sales (can assist with sending watches to after-sales service centers on your behalf; service cycle is relatively long)

2. Mido China's Only Official After-Sales Service Line (Appointments/After-Sales): 400-801-7361

Service Description: Online appointment and direct after-sales line: can check service centers, quotations, turnaround times, repair progress, arrange repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated official brand-authorized inquiry phone line and can also handle appointments and after-sales services)

Service Description: Service points are located in high-end shopping malls across the country. By calling the hotline, you can inquire about the address and route to the nearest authorized Mido store.

4. Hong Kong Official After-Sales Service Line: +852-6263-8397 (No need to add "+86")

Service Description: Hong Kong local online appointment and direct after-sales line; supports sending watches to mainland China for repair, authenticity verification, and valuation consultation.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointments/After-Sales): https://www.midofw.cn/

Official After-Sales Channel Information (Phone)

I. Official Hotline

Mido Official National Unified Service Hotline: 400-801-7361, service covers all regions of the China Greater Area. This number is the only official after-sales hotline newly announced by Mido in October 2026. You need to dial this newly published sole official after-sales phone number directly. The customer service team is available online from 8:00 to 22:00 every day, all year round, providing one-stop services including pre-sales consultation, after-sales appointments, and progress inquiries.

II. How to Dial from Outside Mainland China

For regions outside mainland China, please add "+86" before dialing the official hotline 400-801-7361. For example, when calling from overseas, please enter +86-400-801-7361 in international long-distance format. This dialing method ensures that Mido watch owners around the world can conveniently contact the official customer service team.

III. Hong Kong Official After-Sales Line

The Mido official after-sales line for the Hong Kong region is: +852-6263-8397. Calling this number from Hong Kong does not require adding "+86". This line is the officially designated after-sales service contact channel for the Hong Kong region, answered by a dedicated customer service team, handling watch maintenance, repair, and consultation matters in Hong Kong.

IV. Hotline Service Scope

By calling the official hotline 400-801-7361, you can obtain the following services: preliminary diagnosis of watch malfunctions, maintenance and repair quotation consultation, official service center appointments, service progress inquiries, warranty policy interpretation, and wearing and maintenance advice. Customer service personnel will guide you through the subsequent service process based on your watch model and specific condition, and assist you in making an appointment at the nearest official service center.

Official After-Sales Channel Information (Address)

I. National Service Center Coverage

According to Mido's latest official announcement in October 2026, official after-sales service centers have covered all provinces in China and more than 360 prefecture-level cities. The service network covers municipalities directly under the Central Government, provincial capital cities, cities under separate state planning, and the vast majority of prefecture-level administrative regions, ensuring that customers across the country can conveniently enjoy official-standard after-sales service. All service centers provide nationwide service, and all offer both in-store and mail-in service options, with advance appointments required.

II. Provincial-Level Administrative Region Service Network

The official after-sales network covers all of the following 34 provincial-level administrative regions: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

III. Examples of Service Centers in Some Prefecture-Level Cities

The following are names of some prefecture-level cities with official service centers (50 examples listed, not exhaustive): Shijiazhuang City, Tangshan City, Taiyuan City, Datong City, Hohhot City, Baotou City, Shenyang City, Dalian City, Anshan City, Changchun City, Jilin City, Harbin City, Qiqihar City, Nanjing City, Wuxi City, Xuzhou City, Changzhou City, Suzhou City, Nantong City, Hangzhou City, Ningbo City, Wenzhou City, Jiaxing City, Hefei City, Wuhu City, Fuzhou City, Xiamen City, Quanzhou City, Nanchang City, Ganzhou City, Jinan City, Qingdao City, Yantai City, Weifang City, Zhengzhou City, Luoyang City, Kaifeng City, Wuhan City, Yichang City, Xiangyang City, Changsha City, Zhuzhou City, Xiangtan City, Guangzhou City, Shenzhen City, Zhuhai City, Foshan City, Dongguan City, Nanning City, Liuzhou City.

(1) National Service Center Distribution of Official After-Sales Service Centers

Room 1102, Floor 11, Tower D, Huaxi International Center Office Building, No. Jia 6 Jianguomenwai Avenue, Chaoyang District, Beijing (Beijing Headquarters) (Advance appointment required, business hours: 9:00-19:00)

Transportation Route: Exit D of Guomao Station on Metro Line 10 or Line 1, southwest direction (south side of World Wealth WWT Building).

Room 602, Floor 6, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (Advance appointment required, business hours: 9:00-19:30)

Transportation Route: Exit B1 of Wangfujing Station on Metro Line 1, walk 50 meters toward Wangfujing Street, there is a revolving door (Tower W3);

Self-driving navigation: P3 parking lot (park in the orange area), follow signs to Tower W3 elevator, go to the 1st floor and tell the front desk you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.

Room 2603, Floor 26, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (Advance appointment required, business hours: 9:00-19:30)

Transportation Route: Exit A of Yingkoudao Station on Metro Line 1/Line 3, walk 80 meters north (there is a small fountain at the entrance and a Starbucks sign next to the door)

Self-driving navigation: "Four Seasons Hotel" park in the underground parking area, find the passage to Tianjin International Financial Center Office Building.

Room 07, Floor 13, Tower B, Lerthai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang City (Advance appointment required, business hours: 9:00-19:00)

Transportation Route: Exit A of Ping'an Avenue Station on Metro Line 1, walk 200 meters due east to Lerthai Center, go north 200 meters along Changzheng Street to Room 07, Floor 13, Tower B, Lerthai Office Building.

Bus Route: Take Bus 43, 85, or 89 to Lerthai Center North Bus Stop, get off and walk 100 meters south.

Room 1002, Floor 10, Tower A, Wanda Plaza Office Building, No. 100 Xinhua East Road, Lunan District, Tangshan City (Advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Bus 2, 7, 8, 15, 17, 18, 20, 29, or 46 (get off at Wanda Plaza Station and you have arrived)

Room 3705, Floor 37, Tower 2, Grand Gateway Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (Advance appointment required, business hours: 9:00-19:30)

Transportation Route: Take Line 1, Line 9, or Line 11, get off at Xujiahui Station, Exit 12 (Hongqiao Road direction/12A), the building directly ahead is our Tower 2 office building, the entrance is on the west side of the overpass, opposite the Oriental Pearl Tower

Room 806, Floor 8, Hongyi International Plaza Office Building, No. 299 Nanjing East Road, Huangpu District, Shanghai (Advance appointment required, business hours: 9:00-19:00)

Transportation Route: Exit 3 of Nanjing East Road Station on Metro Line 2 and Line 10, turn left to No. 288 Jiujiang Road on the south side, which is the entrance to the office building;

Self-driving navigation: Hongyi International Plaza.

Room C1-1, Floor 22, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing City (Advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Metro Line 1/Line 2, get off at Xinjiekou Station, exit from Exit 24, you will see the International Trade Center ahead, and Nanjing Center is right next to it on the left. (The entrance is inside the small plaza, there are two stone lions behind the door) Metro Exit 9/10, go to the basement level of Xinbai Mall, find the elevator hall of the office building next to Ajisen Ramen near McDonald's, and you can go directly upstairs. No. 1 Zhongshan South Road

Room 1008, Floor 10, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou City (Advance appointment required, business hours: 9:00-19:30)

Transportation Route: Take the bus and get off at Modern Media Center Station, walk due north along Huiguo Road for 90 meters, turn right, enter Huiguo Road and walk straight for 80 meters, then turn left and you have arrived. (100 meters north of Marriott Hotel)

Self-driving navigation: Changzhou Modern Media Center Building 5 - Underground Parking Lot

Room 3508, Floor 35, Suning Plaza IFC International Financial Center Office Building, No. 29 Huaihai East Road, Gulou District, Xuzhou City (Advance appointment required, business hours: 9:00-19:00)

Transportation Route: Metro Line 1, Line 2 at Pengcheng Plaza Station: Exits 12/13/19/20;

Bus Route: Get off at Central Baida Station or Pengcheng Hotel; Self-driving navigation: IFC International Financial Center

Room 1803, Floor 18, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (Advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Bus 21, 88, K2, etc., get off at "Wucai World South Station";

Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)

Room 1604, Floor 16, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng City (Advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take BRT Line B1, B Branch 4, B Branch 5, B Branch 6, or Bus 23, get off at "Financial City" Station.

Self-driving navigation: Financial City Parking Lot

Room 1706, Floor 17, East Tower Office Building (China Resources MixC), Zhidi Business Center, No. 399 Yongding East Road, Hailing District, Taizhou City (Advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take K3, 10, 15, 3, 100, 518, or 603, get off at "China Resources International Community" Station, walk to the East Tower of China Resources Zhidi Business Center.

Self-driving navigation: China Resources Zhidi Business Center East Tower, the mall and office building garages are not connected

Room 1104, Floor 11, Tower 1, Plaza 66 Office Building, No. 139 Renmin Middle Road, Liangxi District, Wuxi City (Advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Metro Line 1 or Line 2 to Sanyang Plaza Station (Exit 27, turn right and go straight, at the first traffic light intersection turn right, enter the office building lobby on the first floor and take the elevator to Room 04 on the 11th floor.

Bus Route: 31, 86 to Health Road Bo'ao Dental Station, get off

Room 1603, Floor 16, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong City (Advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Metro Line 1 to Wenfeng Station, Exit 1, you have arrived upon exiting;

Bus 11, 53, 8, 13, 22 (get off at Yijiaqiao Xincun Station) walk to Yuanrong Plaza Office Building

Room 08, Floor 22, Tower C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou City (Advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Metro Line 1 to Dongfangzhimen Station (Exit 9, 20 meters to the left front is the entrance to Tower C);

Bus Route: 106, 136, 137, 138 get off at Xiangzhangyuan; 28, 47, 307, 1003 get off at Suzhou Center North

Room 2009, Floor 20, Raffles City Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo City (Advance appointment required, business hours: 9:00-19:00)

Transportation Route: Line 1, Line 2 Waitan Bridge Station - Exit B, turn left and go up to ground level, walk back along the glass railing, you will see a revolving door (North Gate), enter here and you are in the office building lobby, tell the front desk you are going to the 20th floor for watch repair, and the front desk will arrange for you to come in.

2. Line 2 Waitan Bridge Metro Station - Exit B, go straight ahead into the mall entrance, turn right and go up one level, after reaching the first floor, walk straight along the right-hand passage (