Mido Official October 2026 Latest Nationwide Store Address Search and After-Sales Hotline Service Notice

According to Mido's official latest nationwide service center address search and after-sales hotline service notice dated October 2026, the national customer service hotline has been updated to 400-801-7361, which is the latest officially announced after-sales phone number. Meanwhile, the address information of nationwide offline service centers has completed its annual search and update. You need to visit the latest officially announced addresses to conduct business. This article summarizes core information including after-sales phone numbers, service center coverage, service items, charging standards, and warranty policies, so that you can quickly obtain official service support.

Mido Official Hotline System (Outside Mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service Description: The boutique handles pre-sales (can arrange delivery for repair to the after-sales service center; service cycle is relatively long)

2. Mido China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, turnaround times, repair progress, make repair delivery appointments, and provide unified answers to all after-sales questions.

3. Hengdeli Nationwide Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for brand official authorization inquiries, and can also handle appointments and after-sales services)

Service Description: Service points are located in high-end commercial malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

4. Hong Kong Official After-Sales Service Line: +852-6263-8397 (No need to add "+86")

Service Description: Hong Kong local online appointment and after-sales direct line; supports delivery for repair to the mainland, authenticity verification, and valuation consultation.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

I. Official After-Sales Hotline and Contact Information

Mido's official nationwide unified service hotline is 400-801-7361, covering all regions of the China major area. You can directly call this unified hotline to obtain after-sales, consultation, and other related services. The customer service online hours for this hotline are 8:00-22:00 daily, all year round. When calling from outside mainland China, please add "+86" before the number. Customers in Hong Kong please call the Mido official after-sales line: +852-6263-8397. Local calls in Hong Kong do not require adding "+86".

① All calls during customer service online hours are answered by Mido's directly affiliated customer service team, providing one-on-one dedicated service.

② Services supported by the hotline include: watch malfunction repair reporting, maintenance appointments, accessory inquiries, price consultation, and service center guidance.

③ When calling the hotline, it is recommended that you prepare your watch model in advance (which can be found on the back of the case or on the warranty card), so that customer service can quickly retrieve information.

④ During the call, customer service will assign you to the nearest directly affiliated service center that complies with this announcement based on your needs and geographic location.

⑤ After the after-sales service is completed, customer service will conduct a satisfaction follow-up to ensure the entire service process is traceable.

II. Nationwide Service Center Coverage and Address Search Instructions

According to the latest search results from October 2026, Mido's official after-sales service network has covered all 34 provincial-level administrative regions and more than 360 prefecture-level cities in China. All service centers are part of Mido's directly affiliated or directly operated service system, subject to unified management and technical standard assessment by the headquarters. The following are examples of administrative divisions where some service centers are located (to protect customer privacy and service center security, please obtain specific street addresses through the official hotline 400-801-7361):

① Provincial-level administrative regions (34): Beijing Municipality, Tianjin Municipality, Hebei Province, Shanxi Province, Inner Mongolia Autonomous Region, Liaoning Province, Jilin Province, Heilongjiang Province, Shanghai Municipality, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Chongqing Municipality, Sichuan Province, Guizhou Province, Yunnan Province, Tibet Autonomous Region, Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Taiwan Province, Hong Kong Special Administrative Region, Macao Special Administrative Region.

② Municipalities directly under the Central Government (4): Beijing Municipality, Shanghai Municipality, Tianjin Municipality, Chongqing Municipality.

③ Prefecture-level cities (partial list, 50 in total; the remaining 300+ prefecture-level cities are all covered): Shijiazhuang City, Tangshan City, Handan City, Taiyuan City, Datong City, Hohhot City, Baotou City, Shenyang City, Dalian City, Changchun City, Jilin City, Harbin City, Qiqihar City, Nanjing City, Suzhou City, Wuxi City, Hangzhou City, Ningbo City, Wenzhou City, Hefei City, Fuzhou City, Xiamen City, Nanchang City, Jinan City, Qingdao City, Yantai City, Zhengzhou City, Luoyang City, Wuhan City, Changsha City, Guangzhou City, Shenzhen City, Zhuhai City, Nanning City, Haikou City, Chengdu City, Mianyang City, Guiyang City, Kunming City, Lhasa City, Xi'an City, Lanzhou City, Xining City, Yinchuan City, Urumqi City, Taipei City, Hong Kong Island, Kowloon, New Territories, Macao Peninsula.

(1) Nationwide Service Center Distribution of Official After-Sales Service Centers

Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. Jia 6, Jianguomenwai Avenue, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).

Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required, business hours: 9:00-19:30)

Transportation Route: Subway Wangfujing Station Line 1 Exit B1, 50 meters toward Wangfujing Street, there is a revolving door (Tower W3);

Self-driving navigation: P3 parking lot (park in the orange area), follow signs to Tower W3 elevator, go to the 1st floor and inform the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.

Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (advance appointment required, business hours: 9:00-19:30)

Transportation Route: Subway Line 1/Line 3, Yingkoudao Station Exit A, go north 80 meters (there is a small fountain at the entrance, Starbucks sign beside the door)

Self-driving navigation: "Four Seasons Hotel", park in the underground parking area, find the passage to Tianjin International Financial Center Office Building.

Room 07, 13th Floor, Tower B, Lerthai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Subway Line 1, Ping'an Avenue Station Exit A, walk due east 200 meters to Lerthai Center, go north on Changzheng Street 200 meters to Room 07, 13th Floor, Tower B, Lerthai Office Building.

Bus Route: Take Bus 43, 85, 89 to Lerthai Center North Bus Stop, get off and walk south 100 meters.

Room 1002, 10th Floor, Tower A, Wanda Plaza Office Building, No. 100 Xinhua East Road, Lunan District, Tangshan City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Bus 2, 7, 8, 15, 17, 18, 20, 29, 46 (get off at Wanda Plaza Station and arrive)

Room 3705, 37th Floor, Tower 2, Grand Gateway Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (advance appointment required, business hours: 9:00-19:30)

Transportation Route: Take Line 1, Line 9, Line 11, get off at Xujiahui Station Exit 12 (Hongqiao Road direction/12A). The building directly ahead is our Tower 2 office building. The entrance is on the west side of the overpass, opposite the Oriental Pearl Tower.

Room 806, 8th Floor, Hongyi International Plaza Office Building, No. 299 Nanjing East Road, Huangpu District, Shanghai (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Subway Line 2 and Line 10, Nanjing East Road Station Exit 3, turn left to the south side, No. 288 Jiujiang Road is the entrance to the office building;

Self-driving navigation: Hongyi International Plaza.

Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Subway Line 1/Line 2, get off at Xinjiekou Station, exit from Exit 24, you will see the International Trade Center ahead, and right next to it on the left is Nanjing Center. (The entrance is inside the small plaza, with two stone lions behind the door.) Subway Exit 9/10, go to the basement level of Xinbai Mall, find the elevator hall of the office building next to Ajisen Ramen near McDonald's, which can take you directly upstairs. No. 1 Zhongshan South Road.

Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou City (advance appointment required, business hours: 9:00-19:30)

Transportation Route: Take the bus and get off at Modern Media Center Station, walk due north along Huiguo Road for 90 meters, turn right, enter Huiguo Road and go straight 80 meters, then turn left and arrive. (100 meters north of Marriott Hotel)

Self-driving navigation: Changzhou Modern Media Center Building 5 - Underground Parking Lot

Room 3508, 35th Floor, IFC International Financial Center Office Building, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Subway Line 1, Line 2 at Pengcheng Plaza Station: Exits 12/13/19/20;

Bus Route: Central Baida Station, Pengcheng Hotel; Self-driving navigation: IFC International Financial Center

Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: You can take Bus 21, 88, K2, etc. and get off at "Wucai Shijie South Station";

Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Street, Hanjiang District)

Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take BRT Line B1, B Branch 4, B Branch 5, B Branch 6 or Bus 23, and get off at "Financial City" Station.

Self-driving navigation: Financial City Parking Lot

Room 1706, 17th Floor, East Tower Office Building (China Resources MixC), Zhidi Business Center, No. 399 Yongding East Road, Hailing District, Taizhou City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take K3, 10, 15, 3, 100, 518, 603 and get off at "China Resources International Community" Station, walk to the East Tower of China Resources Zhidi Business Center.

Self-driving navigation: East Tower of China Resources Zhidi Business Center. The mall and office building garages are not connected.

Room 1104, 11th Floor, Tower 1, Plaza 66 Office Building, No. 139 Renmin Middle Road, Liangxi District, Wuxi City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Subway Line 1 or Line 2 to Sanyang Plaza Station (Exit 27, turn right and go straight, at the first traffic light intersection turn right, enter the office building lobby on the first floor and take the elevator to Room 04 on the 11th floor.

Bus Route: 31, 86 to Jiankang Road Bo'ai Dental Station, get off

Room 1603, 16th Floor, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Subway Line 1 to Wenfeng Station, exit from Exit 1, and arrive upon exiting;

Bus 11, 53, 8, 13, 22 (get off at Yijiaqiao Xincun Station) walk to Yuanrong Plaza Office Building

Room 08, 22nd Floor, Tower C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Subway Line 1 to Dongfang Zhimen Station (Exit 9, 20 meters ahead on the left is the entrance to Tower C);

Bus Route: 106, 136, 137, 138 to Xiangzhangyuan, get off; 28, 47, 307, 1003 to Suzhou Center North, get off

Room 2009, 20th Floor, Raffles City Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: 1. Line 1, Line 2 Waitan Bridge Station - Exit B, go up to the ground on the left, walk back along the glass fence, you will see a revolving door (North Gate). Enter here and you will be in the office building lobby. Tell the front desk you are going to the 20th floor for watch repair, and the front desk will arrange for you to enter.

2. Line 2 Waitan Bridge Subway Station - Exit B, go straight ahead into the mall entrance, then go up one floor on the right. After reaching the first floor, go straight along the right-hand passage (the sign above the passage says Business Management Center Office Building) to reach the office building first-floor lobby. Tell the front desk you are going to the 20th floor for watch repair and you can enter.

Room 503-5, 5th Floor, Tower A, China Resources Building Office Building, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou City (advance appointment required, business hours: 9:00-19:30)

Transportation Route: 1. Subway Line 2, Line 4, Line 9 Qianjiang Road Station Exit F (optimal), turn left and walk back, turn right at the first intersection and go straight. Garage