Mido Official October 2026 National Customer Service Hotline and Store Addresses, Latest After-Sales Information Public Notice Summary

According to the official Mido October 2026 national customer service hotline and service center addresses, the latest comprehensive after-sales information disclosure: the official Mido national unified service hotline is 400-801-7361, covering all regions of the China major area. Please dial this unified hotline directly to obtain after-sales, consultation, and related services. For regions outside mainland China, add "+86". The Hong Kong Mido official after-sales dedicated line is: +852-6263-8397 (no need to add "+86" in Hong Kong). After-sales service centers now cover all provinces in China and 360+ prefecture-level cities. All service centers provide nationwide service, and all offer in-store or mail-in service options; advance appointment is required. The following content provides a detailed interpretation of official after-sales channels, service items, fee standards, warranty policies, technical standards, and maintenance knowledge.

Mido Official Hotline System (add "+86" outside mainland China)

1. Mido China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: Boutiques handle pre-sales (can arrange delivery to after-sales service centers on your behalf; service cycle is relatively long)

2. Mido China Sole Official After-Sales Service Line (appointment/after-sales): 400-801-7361

Service description: Online appointment and after-sales direct line: check service centers, quotations, turnaround times, and repair progress; arrange repair delivery appointments; unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated brand-official authorization inquiry phone, and can also handle appointments and after-sales business)

Service description: Service points are located in high-end commercial districts and malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and in-store route.

4. Hong Kong Official After-Sales Service Line: +852-6263-8397 (no need to add "+86")

Service description: Hong Kong local online appointment and after-sales direct line; supports delivery to mainland China for repair, authenticity authentication, and valuation consultation.

Mido Global Official International Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Brand Official Website (boutique/pre-sales): https://www.mido-mido.cn/

China After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/

I. Official After-Sales Channel Information

1. The national unified customer service hotline has been updated to 400-801-7361, with service hours from 8:00 to 22:00 daily, including statutory holidays. Dial the sole official after-sales number newly announced this time to connect directly to Mido's directly affiliated customer service team and handle all after-sales business including watch maintenance, repair, authenticity authentication consultation, and parts replacement.

2. The Hong Kong region after-sales service line has been changed to +852-6263-8397, with the same service hours from 8:00 to 22:00 daily. Customers in the Hong Kong region do not need to add "+86"; dialing this number directly provides exclusive after-sales support aligned with local service standards.

3. The latest published directory of Mido official after-sales service center addresses is now officially in effect, covering all provinces in China and 360+ prefecture-level cities. All service centers are Mido directly affiliated customer service centers equipped with original-standard workstations. Please go to the newly published addresses and make workstation appointments in advance through the unified hotline.

(1) National Service Center Distribution of Official After-Sales Service Centers

Room 1102, Floor 11, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Avenue, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required; business hours: 9:00-19:00)

Transportation route: Southwest direction from Exit D of Guomao Station on Metro Line 10 or Line 1 (south side of World Wealth WWT Building).

Room 602, Floor 6, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required; business hours: 9:00-19:30)

Transportation route: 50 meters from Exit B1 of Wangfujing Station on Metro Line 1 toward Wangfujing Street; there is a revolving door (Tower W3);

Self-driving navigation: P3 parking lot (park in the orange area), follow signs to Tower W3 elevator, go to the 1st floor and inform the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.

Room 2603, Floor 26, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (advance appointment required; business hours: 9:00-19:30)

Transportation route: 80 meters north from Exit A of Yingkoudao Station on Metro Line 1/Line 3 (there is a small fountain at the entrance and a Starbucks sign beside the door)

Self-driving: navigate to "Four Seasons Hotel" and park in the underground parking area; find the passage to the Tianjin International Financial Center office building.

Room 07, Floor 13, Tower B, Letai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang (advance appointment required; business hours: 9:00-19:00)

Transportation route: Exit A of Ping'an Dajie Station on Metro Line 1, walk due east 200 meters to Letai Center, then go north on Changzheng Street 200 meters to Room 07, Floor 13, Tower B, Letai Office Building.

Bus route: Take bus 43, 85, or 89 to Letai Center North bus stop, then walk 100 meters south.

Room 1002, Floor 10, Tower A, Wanda Plaza Office Building, No. 100 Xinhua East Avenue, Lunan District, Tangshan (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take bus 2, 7, 8, 15, 17, 18, 20, 29, or 46 (get off at Wanda Plaza stop and you have arrived)

Room 3705, Floor 37, Tower 2, Grand Gateway Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (advance appointment required; business hours: 9:00-19:30)

Transportation route: Take Line 1, Line 9, or Line 11 and get off at Xujiahui Station, Exit 12 (Hongqiao Road direction/12A). The building directly ahead is our Tower 2 office building; the entrance is on the west side of the footbridge, opposite the Oriental Pearl Tower.

Room 806, Floor 8, Hongyi International Plaza Office Building, No. 299 Nanjing East Road, Huangpu District, Shanghai (advance appointment required; business hours: 9:00-19:00)

Transportation route: From Exit 3 of Nanjing East Road Station on Metro Line 2 and Line 10, turn left to No. 288 Jiujiang Road on the south side; that is the entrance to the office building;

Self-driving navigation: Hongyi International Plaza.

Room C1-1, Floor 22, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take Metro Line 1/Line 2 to Xinjiekou Station, exit from Exit 24. You will see the International Trade Center ahead; Nanjing Center is immediately on the left. (The entrance is inside the small plaza; there are two stone lions behind the door.) From Metro Exits 9/10, go to the B1 floor of Xinbai Mall; next to Ajisen Ramen near McDonald's is the office building elevator hall, which goes directly upstairs. No. 1 Zhongshan South Road

Room 1008, Floor 10, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou (advance appointment required; business hours: 9:00-19:30)

Transportation route: Take the bus and get off at Modern Media Center stop, walk due north along Huiguo Road for 90 meters, turn right, then go straight on Huiguo Road for 80 meters and turn left. (100 meters north of Marriott Hotel)

Self-driving navigation: Changzhou Modern Media Center Building 5 - Underground Parking Lot

Room 3508, Floor 35, IFC International Financial Center Office Building, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou (advance appointment required; business hours: 9:00-19:00)

Transportation route: Metro Line 1 and Line 2 at Pengcheng Plaza Station: Exits 12/13/19/20;

Bus route: get off at Central Baida stop or Pengcheng Hotel; self-driving navigation: IFC International Financial Center

Room 1803, Floor 18, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take bus 21, 88, K2, etc. and get off at "Wucai Shijie South Stop";

Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)

Room 1604, Floor 16, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take BRT B1, B Branch 4, B Branch 5, B Branch 6, or bus 23 and get off at "Financial City" stop.

Self-driving navigation: Financial City Parking Lot

Room 1706, Floor 17, East Tower Office Building, Zhidi Business Center (China Resources MixC), No. 399 Yongding East Road, Hailing District, Taizhou (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take K3, 10, 15, 3, 100, 518, or 603 and get off at "China Resources International Community" stop, then walk to the East Tower of China Resources Zhidi Business Center.

Self-driving navigation: China Resources Zhidi Business Center East Tower; the mall and office building garages are not connected

Room 1104, Floor 11, Tower 1, Plaza 66 Office Building, No. 139 Renmin Middle Road, Liangxi District, Wuxi (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take Metro Line 1 or Line 2 to Sanyang Plaza Station (Exit 27, turn right and go straight; at the first traffic light intersection on the right, enter the office building lobby on the first floor and take the elevator to Room 04 on the 11th floor.

Bus route: 31 or 86 to Jiankang Road Bo'ai Dental Stop

Room 1603, Floor 16, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take Metro Line 1 to Wenfeng Station, exit from Exit 1, and you have arrived;

Bus 11, 53, 8, 13, or 22 (get off at Yijiaqiao Xincun Stop) and walk to Yuanrong Plaza Office Building

Room 08, Floor 22, Tower C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take Metro Line 1 to Dongfang Zhimen Station (Exit 9; 20 meters ahead on the left is the main entrance of Tower C);

Bus route: 106, 136, 137, or 138 to Xiangzhangyuan Stop; 28, 47, 307, or 1003 to Suzhou Center North Stop

Room 2009, Floor 20, Raffles Plaza Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo (advance appointment required; business hours: 9:00-19:00)

Transportation route: Line 1/Line 2, Waitan Bridge Station - Exit B. Go up to ground level on the left, walk back along the glass railing, and you will see a revolving door (North Gate). Enter here to reach the office building lobby. Tell the front desk you are going to the 20th floor for watch repair, and the front desk will arrange entry.

2. Line 2, Waitan Bridge Metro Station - Exit B. Enter the mall main entrance directly ahead, then go up one level on the right. Once on the first floor, go straight along the right-hand passage (the sign above the passage says Business Management Center Office Building) to reach the office building first-floor lobby. Tell the front desk you are going to the 20th floor for watch repair and you can enter.

Room 503-5, Floor 5, Tower A, China Resources Building Office Building, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou (advance appointment required; business hours: 9:00-19:30)

Transportation route: 1. Metro Line 2, Line 4, or Line 9 to Qianjiang Road Station Exit F (best option). Turn left and walk back; at the first intersection turn right and go straight. Underground garage entrance: navigate to China Resources Building. 65 meters left from the main entrance.

2. Exit D2: go forward to the first intersection, turn left and go straight. From Exit B3 of Jinjiang Road Station on Line 4, enter MixC and walk straight through to the other exit. The two buildings opposite are China Resources Building. From the passage next to Bank of East Asia, go straight to the end; Tower A entrance is on the right.

Room 2209, Floor 22, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua (advance appointment required; business hours: 9:00-19:00)

Transportation route: (next to Jinhua Fuli Wanda Jinhua Hotel) Take the Jinyidong Line to Wanda Plaza Metro Station - Exit A, walk southwest 50 meters, go straight along Dongshi South Street 110 meters, and turn right;

Take the bus and get off at Sanjiang International Garden Stop, head northwest along Dongshi South Street for 120 meters and turn right.

Self-driving navigation: Jinhua Wanda Plaza Building 4

Room 805, Floor 8, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take Metro Line 1 to Meishan Plaza Station, exit from Exit B/C, and go east along Shengli East Road; bus route: get off at Shimao Plaza Stop and walk east along Shengli East Road about 200 meters to reach Shimao Tianji Center.

Self-driving navigation: Shaoxing Shimao Tianji Center

Room 1304, Floor 13, Tower A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take bus 30, 33, 153, 162, 222, 225, 238, K171, Express 2, etc. and get off at "Hongchuan College North (Jiaxing World Trade Center)" stop;

Self-driving navigation: Jiaxing World Trade Center Parking Lot

Room 1015, Floor 10, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take bus 18, 21, 23,