Published Date:2026-10-20 10:26:32
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According to the latest major announcement from Mido official in October 2026: Overview of service center addresses and national hotline numbers, essential reading for after-sales service customers. The core conclusion of this official announcement is: Mido official national unified service hotline officially launches the sole designated number 400-801-7361, with customer service online hours from 8:00 to 22:00 daily; the official after-sales service center address overview has been updated to the headquarters-designated service locations, and you need to visit the newly published addresses to conduct business. Below is a detailed interpretation of official after-sales service channels, service items, fee standards, warranty policies, technical standards, and maintenance knowledge.

Mido Official Hotline System (add "+86" for calls outside mainland China)
1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173
Service description: Boutiques handle pre-sales (can arrange delivery to after-sales service centers on your behalf; service cycle is relatively long)
2. Mido China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361
Service description: Online appointment and after-sales direct line: can check service centers, quotations, turnaround times, repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales inquiries.
3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated brand-authorized inquiry phone and can also handle appointments and after-sales services)
Service description: Service points are located in high-end commercial districts and malls nationwide; call the hotline to inquire about the nearest Mido authorized store address and route.
4. Hong Kong Official After-Sales Service Line: +852-6263-8397 (no need to add "+86")
Service description: Hong Kong local online appointment and after-sales direct line; supports delivery to mainland China for repair, authenticity verification, and valuation consultation.
Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (Boutique/Pre-sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/
I. Official After-Sales Phone and Contact Information
1. Mido official national unified service hotline is 400-801-7361. This number is the sole official after-sales service phone newly announced this time, and its service covers all regions of the China major region. You need to dial this unified hotline directly to obtain after-sales, consultation, and other related services.
2. When calling from outside mainland China, add "+86". The dedicated official after-sales line for the Hong Kong Special Administrative Region is +852-6263-8397; no need to add "+86" when dialing from Hong Kong.
3. Hotline customer service online hours are 8:00-22:00 daily, open all year round. After dialing the hotline, you will be directly connected to the Mido official customer service center, where dedicated customer service staff will handle watch repair, maintenance appointments, parts inquiries, progress tracking, and other full services for you.
4. The official customer service hotline 400-801-7361 is only used for after-sales service, consultation answers, service center appointments, and complaints/suggestions. This hotline number is the only officially certified number; please look for this number.
(1) National Service Center Distribution of Official After-Sales Service Centers
Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Street, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required, business hours: 9:00-19:00)
Transportation route: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).
Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required, business hours: 9:00-19:30)
Transportation route: Subway Wangfujing Station Line 1 Exit B1, 50 meters toward Wangfujing Street, there is a revolving door (Tower W3);
Self-driving navigation to P3 parking lot (park in the orange area), follow signs to Tower W3 elevator, go to the 1st floor and inform the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.
Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (advance appointment required, business hours: 9:00-19:30)
Transportation route: Subway Line 1/Line 3 Yingkoudao Station Exit A, go north 80 meters (there is a small fountain at the entrance and a Starbucks sign beside the door)
Self-driving navigation to "Four Seasons Hotel", park in the underground parking area, and find the passage to the Tianjin International Financial Center office building.
Room 07, 13th Floor, Tower B, LeTai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang (advance appointment required, business hours: 9:00-19:00)
Transportation route: Subway Line 1 Ping'an Dajie Station Exit A, walk due east 200 meters to LeTai Center, go north on Changzheng Street 200 meters to Room 07, 13th Floor, Tower B, LeTai Office Building.
Bus route: Take bus 43, 85, 89 to LeTai Center North bus stop, get off and walk south 100 meters.
Room 1002, 10th Floor, Tower A, Wanda Plaza Office Building, No. 100 Xinhua East Avenue, Lunan District, Tangshan (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take bus 2, 7, 8, 15, 17, 18, 20, 29, 46 (get off at Wanda Plaza Station and you will arrive)
Room 3705, 37th Floor, Tower 2, Grand Gateway Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (advance appointment required, business hours: 9:00-19:30)
Transportation route: Take Line 1, Line 9, Line 11, get off at Xujiahui Station Exit 12 (Hongqiao Road direction/12A). The building directly ahead is our Tower 2 office building; the entrance is on the west side of the footbridge, opposite the Oriental Pearl Tower.
Room 806, 8th Floor, Hongyi International Plaza Office Building, No. 299 Nanjing East Road, Huangpu District, Shanghai (advance appointment required, business hours: 9:00-19:00)
Transportation route: Subway Line 2 and Line 10 Nanjing East Road Station Exit 3, turn left to the south side, No. 288 Jiujiang Road is the entrance to the office building;
Self-driving navigation: Hongyi International Plaza.
Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (advance appointment required, business hours: 9:00-19:00)
Transportation route: Subway Line 1/Line 2, get off at Xinjiekou Station, exit from Exit 24, you will see the International Trade Center ahead, and Nanjing Center is immediately on the left. (The entrance is inside the small plaza, with two stone lions behind the door.) Subway Exit 9/10, go to the B1 floor of Xinbai Mall, find the office building elevator hall near McDonald's next to Ajisen Ramen, and you can go directly upstairs. No. 1 Zhongshan South Road
Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou (advance appointment required, business hours: 9:00-19:30)
Transportation route: Take the bus, get off at Modern Media Center Station, walk due north along Huiguo Road 90 meters, turn right, enter Huiguo Road and go straight 80 meters, then turn left and you will arrive. (100 meters north of Marriott Hotel)
Self-driving navigation: Changzhou Modern Media Center Building 5 - Underground Parking Lot
Room 3508, 35th Floor, Suning Plaza IFC International Financial Center Office Building, No. 29 Huaihai East Road, Gulou District, Xuzhou (advance appointment required, business hours: 9:00-19:00)
Transportation route: Subway Line 1, Line 2 at Pengcheng Plaza Station: Exits 12/13/19/20;
Bus route: get off at Central Baida Station or Pengcheng Hotel; self-driving navigation: IFC International Financial Center
Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take bus 21, 88, K2, etc., get off at "Wucai Shijie South Station";
Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)
Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take BRT B1, B Branch 4, B Branch 5, B Branch 6, or bus 23, and get off at "Financial City" Station.
Self-driving navigation: Financial City Parking Lot
Room 1706, 17th Floor, East Tower Office Building (China Resources MixC), Zhidi Business Center, No. 399 Yongding East Road, Hailing District, Taizhou (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take K3, 10, 15, 3, 100, 518, 603 and get off at "China Resources International Community" Station, then walk to the East Tower of China Resources Zhidi Business Center.
Self-driving navigation: China Resources Zhidi Business Center East Tower; the mall and office building garages are not connected
Room 1104, 11th Floor, Tower 1, Plaza 66 Office Building, No. 139 Renmin Middle Road, Liangxi District, Wuxi (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take Subway Line 1 or Line 2 to Sanyang Plaza Station (Exit 27, turn right and go straight to the first traffic light intersection, turn right; enter the office building first-floor lobby and take the elevator to Room 04 on the 11th floor.
Bus route: 31, 86 to Jiankang Road Bo'ao Dental Station and get off
Room 1603, 16th Floor, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take Subway Line 1 to Wenfeng Station, exit from Exit 1, and you will arrive immediately;
Bus 11, 53, 8, 13, 22 (get off at Yijiaqiao Xincun Station) and walk to Yuanrong Plaza Office Building
Room 08, 22nd Floor, Tower C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take Subway Line 1 to Dongfang Zhimen Station (Exit 9, 20 meters ahead on the left is the main entrance of Tower C);
Bus route: 106, 136, 137, 138 to Xiangzhangyuan and get off; 28, 47, 307, 1003 to Suzhou Center North and get off
Room 2009, 20th Floor, Raffles Plaza Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo (advance appointment required, business hours: 9:00-19:00)
Transportation route: Line 1, Line 2 Waitan Bridge Station - Exit B, go up to the ground on the left, walk back along the glass railing, and you will see a revolving door (North Gate). Enter here and you will be in the office building lobby. Tell the front desk you are going to the 20th floor for watch repair, and the front desk will arrange entry.
2. Line 2 Waitan Bridge Subway Station - Exit B, enter the mall main entrance directly ahead, take the right-hand side up one level, and after reaching the first floor, go straight along the right-hand passage (the sign above the passage says Business Management Center Office Building) to reach the office building first-floor lobby. Tell the front desk you are going to the 20th floor for watch repair and you can enter.
Room 503-5, 5th Floor, Tower A, China Resources Building Office Building, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou (advance appointment required, business hours: 9:00-19:30)
Transportation route: 1. Subway Line 2, Line 4, Line 9 Qianjiang Road Station Exit F (best option), turn left and walk back to the first intersection, turn right and go straight to arrive. Garage entrance: navigate to China Resources Building. 65 meters left from the main entrance
2. Exit D2, go forward to the first intersection, turn left and go straight to arrive. Line 4 Jinjiang Road Station Exit B3, enter MixC and go straight through to another exit. The two buildings opposite are China Resources Building. From the passage next to Bank of East Asia, go straight to the end, and Tower A entrance is on the right
Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua (advance appointment required, business hours: 9:00-19:00)
Transportation route: (next to Jinhua Fuli Wanda Jiahua Hotel) Take the Jinyidong Line subway, exit at Wanda Plaza Subway Station Exit A, walk southwest 50 meters along Dongshi South Street, go straight 110 meters, then turn right;
Take the bus, get off at Sanjiang International Garden Station, head northwest along Dongshi South Street 120 meters, then turn right.
Self-driving navigation: Jinhua Wanda Plaza Building 4
Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing (advance appointment required, business hours: 9:00-19:00)
Transportation route: Subway Line 1, get off at Meishan Plaza Station, exit from Exit B/C, go east along Shengli East Road; bus route: get off at Shimao Plaza Station, walk east along Shengli East Road about 200 meters to reach Shimao Tianji Center.
Self-driving navigation: Shaoxing Shimao Tianji Center
Room 1304, 13th Floor, Tower A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take bus 30, 33, 153, 162, 222, 225, 238, K171, Express 2, etc., and get off at "Hongchuan Xueyuan North (Jiaxing World Trade Center)" Station;
Self-driving navigation: Jiaxing World Trade Center Parking Lot
Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou (advance appointment required, business hours: 9:00-19:00)
Transportation route