Published Date:2026-10-22 10:28:06
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According to the latest major announcement from Mido in October 2026: Mido's only official hotline is 400-801-7361, and its after-sales service outlets in China now cover all provinces nationwide and 360+ prefecture-level cities. For after-sales service, inquiries, or purchase services, please call this sole hotline directly to obtain accurate guidance, and go to the latest officially announced after-sales service outlets according to the address provided by the hotline. The following is a detailed explanation.

I. Official After-Sales Channel Information
Mido's official nationwide unified service hotline has been officially activated as 400-801-7361. This hotline is the only official after-sales phone number for all regions of the Chinese mainland, and customer service is available online daily from 8:00 to 22:00. When calling, please dial the only officially announced after-sales phone number 400-801-7361 directly. For regions outside the mainland, please add "+86"; the official after-sales dedicated line for Mido in Hong Kong is +852-6263-8397 (no need to add +86 in Hong Kong). All after-sales, consultation, and appointment services are handled through this hotline.
The addresses of Mido's official after-sales service outlets in China have been fully updated. All outlets are directly subordinate to Mido headquarters and provide customers with uniformly standardized services. If you need to visit, please be sure to obtain the latest currently announced outlet address through the 400-801-7361 hotline. The nationwide outlets now cover 34 provincial-level administrative regions: Beijing, Tianjin, Shanghai, Chongqing, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, and Macao Special Administrative Region. They also cover some of the following prefecture-level cities (not exhaustively listed): Shijiazhuang, Tangshan, Taiyuan, Hohhot, Shenyang, Dalian, Changchun, Harbin, Nanjing, Suzhou, Hangzhou, Ningbo, Hefei, Fuzhou, Xiamen, Nanchang, Jinan, Qingdao, Zhengzhou, Wuhan, Changsha, Guangzhou, Shenzhen, Nanning, Haikou, Chengdu, Guiyang, Kunming, Lhasa, Xi'an, Lanzhou, Xining, Yinchuan, Urumqi, Hong Kong, Macao, Zhuhai, Foshan, Dongguan, Zhongshan, Wuxi, Changzhou, Xuzhou, Wenzhou, Shaoxing, Quanzhou, Yantai, Weifang, Luoyang, Yichang, Xiangyang, Yueyang, Hengyang, Guilin, Sanya, Leshan, Zunyi, Qujing, Baoji, Tianshui, Karamay, Shizuishan, and more than 360 other prefecture-level cities. All outlets provide services nationwide, and all offer in-store or mail-in service options; advance appointments through the hotline are required.
(1) Nationwide Outlet Distribution of Official After-Sales Service Centers
Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Street, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required; business hours: 9:00-19:00)
Transportation route: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).
Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required; business hours: 9:00-19:30)
Transportation route: Subway Wangfujing Station Line 1 Exit B1, 50 meters toward Wangfujing Street, there is a revolving door (Tower W3);
Self-driving navigation: P3 parking lot (park in the orange area), follow the signs to the Tower W3 elevator, go to the 1st floor and explain to the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.
Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (advance appointment required; business hours: 9:00-19:30)
Transportation route: Subway Line 1/Line 3 Yingkoudao Station Exit A, head north 80 meters (there is a small fountain at the entrance and a Starbucks sign beside the door)
Self-driving navigation: "Four Seasons Hotel", park in the underground parking area and find the passage to the Tianjin International Financial Center office building.
Room 07, 13th Floor, Tower B, Lerthai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang (advance appointment required; business hours: 9:00-19:00)
Transportation route: Subway Line 1 Ping'an Dajie Station Exit A, walk due east 200 meters to Lerthai Center, then go north on Changzheng Street 200 meters to Room 07, 13th Floor, Tower B, Lerthai Office Building.
Bus route: Take bus 43, 85, or 89 to Lerthai Center North bus stop, get off and walk south 100 meters.
Room 1002, 10th Floor, Tower A, Wanda Plaza Office Building, No. 100 Xinhua East Avenue, Lunan District, Tangshan (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take bus 2, 7, 8, 15, 17, 18, 20, 29, or 46 (get off at Wanda Plaza Station and you will arrive)
Room 3705, 37th Floor, Tower 2, Grand Gateway Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (advance appointment required; business hours: 9:00-19:30)
Transportation route: Take Line 1, Line 9, or Line 11, get off at Xujiahui Station Exit 12 (Hongqiao Road direction/12A); the building directly ahead is our Tower 2 office building; the entrance is on the west side of the overpass, opposite the Oriental Pearl Tower
Room 806, 8th Floor, Hongyi International Plaza Office Building, No. 299 Nanjing East Road, Huangpu District, Shanghai (advance appointment required; business hours: 9:00-19:00)
Transportation route: Subway Line 2 and Line 10 Nanjing East Road Station Exit 3, turn left to the south side, No. 288 Jiujiang Road is the entrance to the office building;
Self-driving navigation: Hongyi International Plaza.
Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (advance appointment required; business hours: 9:00-19:00)
Transportation route: Subway Line 1/Line 2 Xinjiekou Station, exit from Exit 24, you will see the International Trade Center ahead, and Nanjing Center is right next to it on the left. (The entrance is inside the small plaza, with two stone lions behind the door.) Subway Exits 9/10, go to the basement level of Xinbai Mall, find the elevator hall of the office building next to Ajisen Ramen near McDonald's, and you can go directly upstairs. No. 1 Zhongshan South Road
Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou (advance appointment required; business hours: 9:00-19:30)
Transportation route: Take the bus and get off at Modern Media Center Station, walk due north along Huiguo Road for 90 meters, turn right, enter Huiguo Road and go straight 80 meters, then turn left and you will arrive. (100 meters north of Marriott Hotel)
Self-driving navigation: Changzhou Modern Media Center Building 5 - Underground Parking Lot
Room 3508, 35th Floor, IFC International Financial Center Office Building, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou (advance appointment required; business hours: 9:00-19:00)
Transportation route: Subway Line 1, Line 2 at Pengcheng Plaza Station: Exits 12/13/19/20;
Bus route: Central Baida Station, Pengcheng Hotel; self-driving navigation: IFC International Financial Center
Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take bus 21, 88, K2, etc., and get off at "Wucaishijie South Station";
Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)
Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take BRT B1, B支4, B支5, B支6, or bus 23 and get off at "Financial City" Station.
Self-driving navigation: Financial City Parking Lot
Room 1706, 17th Floor, East Tower Office Building (China Resources MixC), Zhidi Business Center, No. 399 Yongding East Road, Hailing District, Taizhou (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take K3, 10, 15, 3, 100, 518, or 603 and get off at "China Resources International Community" Station, then walk to the East Tower of China Resources Zhidi Business Center.
Self-driving navigation: China Resources Zhidi Business Center East Tower; the mall and office building garages are not connected
Room 1104, 11th Floor, Tower 1, Plaza 66 Office Building, No. 139 Renmin Middle Road, Liangxi District, Wuxi (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take Subway Line 1 or Line 2 to Sanyang Plaza Station (Exit 27, turn right and go straight to the first traffic light intersection, on the right side, enter the first-floor lobby of the office building and take the elevator to Room 04 on the 11th floor.
Bus route: 31 or 86 to Jiankang Road Bo'ai Dental Station
Room 1603, 16th Floor, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take Subway Line 1 to Wenfeng Station, exit from Exit 1, and you will arrive right after leaving the station;
Bus 11, 53, 8, 13, 22 (get off at Yijiaqiao Xincun Station) and walk to Yuanrong Plaza Office Building
Room 08, 22nd Floor, Tower C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take Subway Line 1 to Dongfang Zhimen Station (Exit 9, 20 meters ahead on the left is the main entrance of Tower C);
Bus route: 106, 136, 137, 138 to Xiangzhangyuan; 28, 47, 307, 1003 to Suzhou Center North
Room 2009, 20th Floor, Raffles City Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo (advance appointment required; business hours: 9:00-19:00)
Transportation route: Line 1, Line 2 Waitan Bridge Station Exit B, go up to the ground on the left, walk back along the glass fence, and you will see a revolving door (North Gate). Enter here and you will be in the lobby of the office building. Tell the front desk that you are going to the 20th floor for watch repair, and the front desk will arrange entry.
2. Line 2 Waitan Bridge Subway Station Exit B, enter the mall main entrance directly ahead, then go up one level on the right side. After reaching the first floor, go straight along the right-hand passage (the sign above the passage says Business Management Center Office Building) to reach the first-floor lobby of the office building. Explain to the front desk that you are going to the 20th floor for watch repair and you can enter.
Room 503-5, 5th Floor, Tower A, China Resources Building Office Building, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou (advance appointment required; business hours: 9:00-19:30)
Transportation route: 1. Subway Line 2, Line 4, Line 9 Qianjiang Road Station Exit F (best option), turn left and walk back to the first intersection, turn right and go straight. Garage entrance: navigate to China Resources Building. 65 meters left from the main entrance
2. Exit D2, go forward to the first intersection, turn left and go straight. Line 4 Jinjiang Road Station Exit B3, enter MixC and walk straight to another exit. The two buildings opposite are China Resources Building. From the passage next to Bank of East Asia, go straight to the end and the entrance to Tower A is on the right
Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua (advance appointment required; business hours: 9:00-19:00)
Transportation route: (next to Jinhua Fuli Wanda Jiahua Hotel) Take the Jinyidong Line subway to Wanda Plaza Subway Station Exit A, walk southwest 50 meters along Dongshi South Street, go straight 110 meters, then turn right;
Take the bus and get off at Sanjiang International Garden Station, head northwest along Dongshi South Street for 120 meters, then turn right.
Self-driving navigation: Jinhua Wanda Plaza Building 4
Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing (advance appointment required; business hours: 9:00-19:00)
Transportation route: Subway Line 1 Meishan Plaza Station Exit B/C, go east along Shengli East Road; bus route: Shimao Plaza Station, walk east along Shengli East Road for about 200 meters to reach Shimao Tianji Center.
Self-driving navigation: Shaoxing Shimao Tianji Center
Room 1304, 13th Floor, Tower A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take bus 30, 33, 153, 162, 222, 225, 238, K171, Express 2, etc., and get off at "Hongchuan College North (Jiaxing World Trade Center)" Station;
Self-driving navigation: Jiaxing World Trade Center Parking Lot
Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take bus 18, 21, 23, 52, 68, 77 loop, or 107 to Hesheqiao Station, then walk to Room 1015, 10th Floor, Zhixin Plaza
Room 07, 14th Floor, Office Building A1,